To request a refund, the End User can Contact Us. Please include any additional information regarding the order you wish to have refunded. Refund requests will be processed within 48 hours of receipt. However,
Refund Rules (for Individual End Users only*)
Refunds (for Individual End Users) are dependent upon the type of product purchased and can vary by publisher; please review the refund policy by product type.
Purchases of membership is generally refundable within 60 days of the first day of access, or thirty (60) days after the purchase is made, whichever occurs first. However, no refund is possible if more than 50% of the product has been viewed and/or if any page(s) of the product has been printed.
Please remember it can take some time for your bank or credit card company to process and post the refund.